FAQ SEARCH PAGE
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Library Fees
Orange County Library System does not charge fines for materials returned past their due date. Materials that are more than 28 days overdue will be assumed lost and billed to the customer’s account. The bill for the item is removed once the overdue item is returned. To help accomplish our goal or providing open access…
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How do I pay for a meeting room?
Meeting Room charges must be paid when placing a reservation. Payment can be made by phone at with Visa or MasterCard, or in person with Visa or MasterCard, cash, money order or a certified bank check. Personal or Company checks are not acceptable forms of payment for Meeting Room Charges. View the schedule of Meeting…
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What is the cost to reserve a room?
The following are the costs for reserving rooms at OCLS. Room Cardholders Non-Cardholders* Albertson Room (Orlando Public Library) Effective January 1, 2024 $25 per hour, pro-rated after first hour (Catering Fee of $25 if bringing in hot food.) Effective January 1, 2024 $50 per hour, pro-rated after first hour (Catering Fee of $75 if bringing…
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What are other fees?
The following details fees of OCLS: Returned item missing disc, DVD If the missing part is not returned within 30 days, the account will be charged for the cost of the item unless the item is a CD or DVD. For CD or DVDs, if the missing part is not returned within 30 days, the…
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Where can I pay my fees?
Orange County Library System offers several ways to pay. You can see your bill by visiting ocls.org and selecting Log in to My Account. You are able to pay online (or by phone at 407-835-7323) with your Discover, MasterCard, or Visa. Bills can also be paid at any location. Personal checks are not accepted. Money orders…
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Where can I pay my fees?
Orange County Library System offers several ways to pay. You can see your bill by visiting ocls.org and selecting Log in to My Account. You are able to pay online (or by phone at 407-835-7323) with your Discover, MasterCard, or Visa. Bills can also be paid at any location. Personal checks are not accepted. Money orders…
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Why can’t I use my card?
In order to check out, renew or request material, your account balance must be less than $10. You must have an account in good standing to download audiobooks, e-books or songs, sign up for a computer session, register for a computer class, or reserve a meeting room or study room. If you have questions about…
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What happens if I return something damaged?
Customers will be charged the cost of the item for each item that is lost or damaged. If lost items are found in good condition within one month of payment, a refund may be issued. Please note that in order to control the quality and content of our collection, the library does not accept replacement…
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Where can I get an image scanned?
All locations including branches and the Technology and Education Center at the Orlando Public Library have scanners available to scan images for customers. Scans are free and can be saved to a portable device provided by the customer.
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How much do you charge to use your wireless network?
Wireless access is available at no charge to all visitors during the Library's normal hours of operation. Select "OCLS-Guest" as your wireless network to gain access.
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Can I print from Library computers?
Yes. Each library location has a black and white printer available for printing. The cost is $0.15 per page for printouts.
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How can I cancel holds, renew items, see fees on my library card?
To perform any of these actions, you must first log in to your online library card account. Within your library card account you can see the items you have checked out, the items you have on hold, and the fees you have. To cancel a hold, click on “# requests (holds).” (Please note, this link…
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How do I pay my fees online?
Fee Payment Follow these steps to pay your fees online using a credit card: Log in to your online library card account Once you are in your library card account, click your fine link: Fines & Fees You will see a list of your fees, including date, description, and amount. Click Pay online A new…
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How much do I owe in library fees?
To see how much you owe in fees, you will need to log in to your online library card account. (For instructions on logging in to your account, view “How do I log in to my online library card account?”) After you’ve logged in, if you have any fees you will see a link that…