FAQ SEARCH PAGE
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Your validation has expired.
After having logged in, you receive the message, “Your validation has expired,” when navigating in the catalog or account. The system repeatedly requests you to login. The solution is to Disable the Content Advisor in Internet Explorer. To do this: Go to Tools, the select Internet Options. Under Internet Options, click on the Content tab.…
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Why doesn’t my library card number go through?
When entering your library card number, be sure to enter a “p” followed by nine numbers, not a “p” followed by the letter “o” if your card number begins with P0.
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How do I log in to my online library card account?
To log in to your online library card account, click “Log in to My Account” on the catalog homepage OR “My Account” on the Library Web site. Enter your name, library card number, and PIN. Click on Submit. If you do not have a PIN, leave that box blank and click on Submit. You will…
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I’ve already logged in but I keep getting bounced back to the login page.
It is possible that you have your Content Advisor enabled in this situation which isn’t allowing you to easily move between the catalog pages after you’ve logged in. To disable your Content Advisor: Go to Tools (top of the window), then select Internet Options Under Internet Options, click on the Content tab. Click on the…