Late Cancellation Fees

Topic:

Patrons contacting the Library to cancel a technology class have until 11:59 p.m. the day before the scheduled class to avoid a $5 late cancellation fee.

To avoid a $5 cancellation fee, you may:

  • Cancel in person at any OCLS location no later than the day before the scheduled class.
  • Call Questline at (407) 835-7323 before 8:00 p.m. the day before the scheduled class and speak to an OCLS representative to cancel.
  • Call Questline between 8:00 p.m. and 11:59 p.m. and leave a voice mail with your name, the class title, location and date/time of the class.
  • Cancel online at ocls.org/CancelClass before 11:59 p.m. the day before the scheduled class.

Any person registered for a class who cancels the same day the class is scheduled or who fails to report for class will be charged the $5 late cancellation fee.

Questions? We can help!

Alert Icon

North Orange Branch Closure

North Orange Branch is closed for repair, with an undetermined reopening date. Learn more about the branch closure >