Video Relay Services (VRS) provides a communication tool that allows the Deaf and Hard-of-Hearing community to communicate effectively and naturally with the hearing world through American Sign Language (ASL). VRS uses the Internet to provide an audio/video link to a qualified, certified Video Interpreter (VI) who interprets between the visual language of ASL and the auditory language of a hearing person.

VRS is available in three library locations: Hiawassee, Orlando Public Library, and South Trail Branch.