FAQ SEARCH PAGE
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What resources can be accessed with a virtual library card?
The Library offers a variety of resources to students with a virtual library card. Visit the Virtual Library Card Resources page to access and view a list of the available resources.
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Why can’t I pay my fines online?
If your fines are $1.00 or less, you can pay the fine in person at one of our locations or by calling the Library at . A fine of $1.00 or less will not prevent you from using any Library service or product. If you do have a $1.00 or less in fines and you…
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How is a virtual library card account different from a full access library card?
Virtual Library Card Full Access Library Card E-books and E-audiobooks Access to 90,000+ titles Access to 370,000+ titles Online Research Databases Basic Access Premium Access Wifi Available at All 15 Locations Available at All 15 Locations Online Tutoring Available daily 2-11 pm Available daily 2-11 pm Public Computers Not available Available at All 15…
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Problems Delivering Notices to Some E-mail Addresses
Unfortunately, a few email service providers (aol.com, cfl.rr.com, and yahoo.com) identify the Library’s email notices as spam and do not deliver our email to some customers. In order to receive these notices, we recommend that customers either sign up for OCLS’ text alerts or provide an alternate email address by logging into your account.
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Getting Started with the Library
Making the Most of Your Library Card Welcome to the Orange County Library System. Here’s how to get the most from your card and your library. Let’s Get Started! Some important things to remember about using your card: Your card will allow you to check out physical materials, including books, DVDs, music CDs, and audiobooks…
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What Are The Types of Cards?
Orange County Library System is pleased to offer a variety of library card accounts. Select the card in the list below that you are interested in learning more about. Registration Requirements Appropriate ID Present your valid Florida Driver’s License or Florida State Identification, showing your correct name and residential street address within our Library District.…
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Why should I update my library card from juvenile to adult after I turn 18?
Hey! Congratulations on turning 18! Your current library card will expire 30 days after your 18th birthday. Don't miss out on all the great content you can take advantage of by changing your card to an adult card. Download books and movies Access helpful study tools for college courses Take technology classes on job searching…
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What type of identification do I need to get a library card account?
Present your valid Florida Driver’s License or Florida State Identification, showing your correct name and residential street address within our Library District. If your Florida Driver’s License or Florida State Identification lists a P.O. Box or any address other than your correct residential street address, additional identification is required. You may present one of the…
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Why does the Library ask for my photo for my library card account?
We can place your photo in our system as an added tool for identity. The pictures are not to be considered an absolute deterrent against others using your card. You are responsible to provide us with immediate notice if you lose your card. If you register for your card in person, we can place your…
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Get A PIN
1. To set your PIN, go to “My Account” at ocls.info and enter your last name and card number. Leave the PIN field blank. Submit this information. 2. If you do not have a PIN you will be asked to enter one.
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Important to Remember About Using Your Card
The following are key things to know about beginning to use your card: Your card will allow you to check out physical materials, including books, DVDs, music CDs, and audiobooks in a variety of formats. You can also attend classes and programs with your card, as well as call Questline (407-835-7323) to ask a question…
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How do I pay my fees online?
Follow these steps to pay your fines online using a credit card: Log in to your online library card account Once you are in your library card account, select the “Fines & Fees” option under View. You will see a list of your fees, including date, description, and amount. Click the Pay Online button. *…
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Why do I need a PIN?
Your PIN is a gateway to convenient Internet and telephone services that are available 24/7. Once you obtain a PIN, here's what you can do with your library card when online: Check your account and renew materials. Check your account and renew materials Place requests for home delivery. Book a meeting room or a Main…
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What can I do with my library card?
Your card will allow you to check out physical materials, including books, DVDs, music CDs, and audiobooks in a variety of formats. You can also attend classes and programs with your card, as well as call Questline () to ask a question or get help with your account.
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What should I do if any of my information changes (home address, phone number, e-mail address)?
If your home address, phone number, or email address changes please notify the Library immediately by calling us () or visiting any location. You can update your home address and phone number through the change of address form. If you have requested materials and they are delivered to the incorrect address you will remain responsible. You can…
