FAQ SEARCH PAGE
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Can I renew my fee card when it expires?
No. Once your current fee card expires, it cannot be renewed.
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Who can I contact if I have questions about the change to the Fee Card Program?
Please email comments@ocls.org, and we’ll be happy to assist you.
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Why is OCLS ending the Fee Card Program?
The annual fee no longer covers the cost of providing library services, particularly access to digital materials. Ending the program will help ensure the Library can continue providing sustainable access to its growing digital collections for Orange County residents.
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Will I receive a refund for the remaining time on my fee card?
No. Existing fee cards will remain active through their expiration date, and fee card purchases are non-refundable.
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Can I purchase a new fee card?
No. Starting today, July 31, 2026, OCLS is no longer offering new fee cards.
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Can I continue using my current fee card?
Yes. Your fee card will remain active until its current expiration date.
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How can I sign my child up for a library card?
You can submit a child library card application online or register for a library card in person at any Orange County Library location.
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What resources can be accessed with a virtual library card?
The Library offers a variety of resources to students with a virtual library card. Visit the Virtual Library Card Resources page to access and view a list of the available resources.
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How is a virtual library card account different from a full access library card?
Virtual Library Card Full Access Library Card E-books and E-audiobooks Access to 90,000+ titles Access to 370,000+ titles Online Research Databases Basic Access Premium Access Wifi Available at All Locations Available at All Locations Online Tutoring Available daily 2-11 pm Available daily 2-11 pm Public Computers Not available Available at All Locations Books Not available…
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What Are The Types of Cards?
Orange County Library System is pleased to offer a variety of library card accounts. Select the card in the list below that you are interested in learning more about. Registration Requirements Appropriate ID Present your valid Florida Driver’s License or Florida State Identification, showing your correct name and residential street address within our Library District.…
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Why should I update my library card from juvenile to adult after I turn 18?
Hey! Congratulations on turning 18! Your current library card will expire 30 days after your 18th birthday. Don’t miss out on all the great content you can take advantage of by changing your card to an adult card. Don’t wait another minute! To obtain your adult Library card, register at one of our locations or register…
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What type of identification do I need to get a library card account?
Present your valid Florida Driver’s License or Florida State Identification, showing your correct name and residential street address within our Library District. If your Florida Driver’s License or Florida State Identification lists a P.O. Box or any address other than your correct residential street address, additional identification is required. You may present one of the…
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Why does the Library ask for my photo for my library card account?
We can place your photo in our system as an added tool for identity. The pictures are not to be considered an absolute deterrent against others using your card. You are responsible to provide us with immediate notice if you lose your card. If you register for your card in person, we can place your…