In Freegal music I only downloaded four songs, but when I go to download the fifth song, I’m told I’ve exceeded my limit. What happened to my fifth download?

It's possible you inadvertently clicked on the "Download Now" link. Anytime you click on the "Download Now" link, even if you cancel the download, a download is used from your weekly allotment. If you're confident this isn't what happened, please send us your library card information and we'll continue to troubleshoot the issue.

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Orange County Library System will be closed Sunday, August 31 and Monday, September 1 in observance of Labor Day. The library system will resume normal business hours on Tuesday, September 2. View a complete list of holiday closures >

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Eatonville Branch will be closed for enhancements from Sunday, August 17 through Sunday, August 31. The branch will reopen on Tuesday, September 2. Learn more about the closure >