FAQ SEARCH PAGE
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How can I request a review of a trespass warning?
An appeal must be submitted in writing only by letter, email, or web form. You are prohibited from entering any Orange County Library System location. The written appeal must be received through any of the options listed below within 30 days of the trespass issue date listed above. By mail: Orange County Library SystemCustomer Resolution…
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Fashion Square Mall Book Drop
Address: 3505 E Colonial Dr, Orlando, FL 32803 Hours: Monday – Saturday: 12 a.m. – 12 a.m. As part of the library’s commitment to making the library experience more convenient for our community, the Fashion Square Mall Book Drop opened September 5, 2024 on Colonial Dr. at the Fashion Square Mall. Materials placed in the…
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Do I need an Orange County Library membership or library card account to buy tickets for the Romance, Wine & Chocolate event?
No, but to sign up for a library card visit our sign-up form. To join the Friends of the Library, please visit their membership sign-up page.
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How do I buy tickets for the Romance, Wine & Chocolate event?
Tickets will be available starting Thursday, August 1 through ocls.org/rwc.
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What is the ticket price for the Romance, Wine & Chocolate event?
Tickets are $25 which includes a signed copy of The Cottage on Pelican Bay.
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I’ve purchased a ticket for Romance, Wine & Chocolate and can no longer attend, may I receive a refund?
No refunds will be issued for this event. If you cannot attend, you are welcome to send someone in your place, or you may pick up your book at the Chickasaw Branch September 21-October 5 during regular operating hours.
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Will there be a book signing at the Romance, Wine & Chocolate event?
A book signing will not take place. The ticket price includes a signed copy of The Cottage on Pelican Bay. A free photo opportunity will be available. Please bring your own camera/phone and library staff will assist in taking your photo.
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What is the audience age requirement for the Romance, Wine & Chocolate event?
The required age to attend this event is 21 years and older. Bring a valid ID to enter and consume wine.
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How early can I arrive for Romance, Wine & Chocolate?
Chickasaw Branch closes at 6 p.m. and will be cleared of customers prior to the event. Doors open for ticketed attendees at 6:30 pm
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What are the venue details for the Romance, Wine & Chocolate event?
The event will take place at Chickasaw Branch, 870 N Chickasaw Trail, Orlando, FL, 32825. This venue offers free parking.
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Who can I contact if I need more information about Romance, Wine & Chocolate?
If you need further assistance, please contact us at _rwc@ocls.org.
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Are library services available during Romance, Wine & Chocolate?
Library material checkout will be available to current Orange County cardholders via self-checkout machines and cloudLibrary.
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I bought a ticket to Romance, Wine & Chocolate, but won’t be able to make it, is my ticket transferable?
Please contact us through _rwc@ocls.org and we can assist you in changing the name of the attendee on the ticket. The tickets are non-refundable.
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How do I buy tickets for the John Green author event?
Tickets will be available starting Monday, September 9 at 10 a.m. through the Dr. Phillips Center website.
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What is the recommended audience for the John Green author event?
The recommended audience is ages 18 and up.
