Once located and checked out to your account, requested material delivered by our courier, PEP, should arrive within five weekdays from the date the item is checked out. Requested material being delivered by the U.S. Postal Service typically takes up to seven days to arrive. All items that are being delivered check out for 26 days. If you are concerned about a requested item not arriving as expected, please call Questline at (407) 835-7323.